Refund Policy
MC BRAND THREE SIXTY trading as AWANACHI MAGAZINE
At AWANACHI MAGAZINE, we strive to provide high-quality content and ensure customer satisfaction. Please review our refund policy below:
1. Digital Magazine Subscriptions
- Due to the nature of digital products, we do not offer refunds on digital magazine subscriptions once access has been granted.
- Customers can cancel their subscription at any time, but cancellation will only take effect at the end of the current billing cycle. No partial refunds will be issued.
- If you experience technical issues preventing access to your subscription, please contact our support team for assistance.
2. Hardcopy Magazine Purchases
- Refunds are only available for undelivered, damaged, or defective hardcopy magazines.
- If your magazine arrives damaged or you receive the wrong edition, please notify us within 7 days of delivery with supporting photos. We will either send a replacement or issue a refund.
- Returns may be required for damaged products before a refund is processed. Return shipping costs are the responsibility of the customer unless otherwise stated.
3. General Refund Exceptions
- We do not offer refunds for change of mind.
- Any refund requests beyond the specified timeframes will not be honored.
For any refund inquiries, please contact us at magazine@awanachi.com or awanachimagazine@gmail.com
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